What is Product Bundling? Valuable Benefits, Techniques, Tips for 2023
Wireless keyboards and mice. Burgers and fries. The Microsoft Office suite.Â
We experience product bundling everywhere. Heck, in pre-industrial agricultural societies, sellers were sweetening deals by throwing in discounted saddles with every horse purchase.
Even a musical album is technically a product bundle. Yet, oddly enough, many eCommerce businesses donât consider bundling as a viable strategy. Perhaps they think itâs too much work, or they donât know which products to bundle.Â
Maybe theyâre so inundated with keeping the business afloat that they havenât even considered it.
The bottom line is that any eCommerce business that doesnât utilize product bundling leaves a lot of money on the table.Â
Product bundling is an excellent way to drive revenue, increase your average order size, move slow inventory, and provide customers with a âcomplete solution.â
In this post, we’ll:
- Define product bundling in-depth
- Outline the numerous benefits of product bundling
- And discuss some pro-tips for how to bundle well
Letâs dive in.
What is Product Bundling?
Simply put, product bundling is the act of combining multiple goods or services and selling them together at a lower price than if customers purchased them individually.
When you understand the ubiquity of product bundling, you start to see it everywhere. Itâs almost more unusual to see products sold as individual pieces without some bundled option.Â
The Difference Between Bundling and Multi-packs
Before proceeding, we need to make an essential distinction between bundles and multi-packs. Bundles are distinct yet related products bundled together by predetermined criteria.Â
For example, a pen organizer, stapler, and tape dispenser might be classified as an “office supplies” bundle. These are different products tied together by a unified solution (organizing your office).
Conversely, a pack of three identical file organizers is not a bundle â itâs a multi-pack. More to the point, multi-packs are pre-packaged multiples of the same item.Â
What are Some Benefits of Product Bundling?
Before we get into the nitty-gritty of best practices and types of bundling, itâs essential to understand the ROI of bundles.
These bundles take time and resources to put together and advertise. Are the savings worth it?Â
Here are a few of the many benefits afforded to businesses with a successful bundling strategy.
Product Bundling Increases Per-order Revenue
The first and most apparent benefit of bundling is that it increases your per-order revenue. This is helpful on multiple fronts. The most common eCommerce platform, Amazon, takes a fee for every purchase. Bundling means youâre only getting charged once instead of once per item.Â
Secondly, you enjoy revenue on products that customers wouldâve never purchased individually but choose to buy in a bundle.
Product Bundling Decreases the Likelihood of Revenue-sharing With Competitors
Hereâs an example. Letâs say you own a music shop and sell unbundled electric guitars. After a customer purchases their instrument, theyâll need certain accessories like an amplifier, picks, and a guitar case.Â
They may also need additional tools like a guitar repair kit, extra strings, or a capo.Â
When you donât have these necessary tools bundled and ready, there is a higher chance customers will find them elsewhere. They may go home and price these things out online, ordering from two to three of your biggest competitors.Â
Never underestimate the power of a âconvenience premium.â If you can provide a bundle of everything a customer needs to start jamming, theyâre much less likely to buy from competitors.Â
This is especially true if the cost of the bundle is less than the sum of its parts.
Product Bundling Helps Move Stagnant Inventory
If you have dying stock or a slow-moving SKU, thereâs no better way to give it a shot in the arm than through a bundle.
This saves you money on multiple fronts:
- You reduce carrying cost and save shelf space
- You mitigate motion waste by conveniently grouping these products in your warehouse
- You can resurrect dead stock and not lose the initially invested capital
Product Bundling Gives Customers a Complete Solution
When a customer purchases a product from you, itâs just that: a product. When a customer buys a bundle from you, theyâre buying a complete solution.
At least, thatâs the ideal scenario.Â
Dollar Shave Clubâs bundling strategy is an excellent example of this principle. Sure, you could sign up to receive a monthly delivery of their razors, but thatâs not the complete solution.Â
From the moment you land on the homepage, to the box configuration menu, to the checkout, they try their darndest to upsell you on their pre-shave lotion, shave butter, and post-shave dew.Â
Why? Because they donât want your shaving experience to be piecemealed together with competitors.
They want customers to have the complete Dollar Shave Club shaving experience from start to finish. This not only creates a deeper level of brand loyalty but generates more revenue and moves inventory that wouldnât typically sell on its own.
Product Bundling Helps You Win Amazonâs Buy Box
If youâre an Amazon FBA seller, you know the power of winning the Buy Box. For those unfamiliar, when you click the âBuy Nowâ button on Amazon, the sale automatically goes to the seller who âowns the Buy Box.âÂ
Itâs unlikely that anyone would take the time to purchase from someone who didnât own the Buy Box. Most Amazon shoppers are there for convenience and one-click orders.Â
Itâs by far the most frictionless way to purchase on Amazon and the most coveted spot for sellers.Â
Winning the Buy Box is exceptionally competitive. Dozens of vendors may be competing for it at any given time. Rather than clawing and fighting for a seat at the table, product bundling allows a clever loophole to this dilemma.
Hereâs what I mean: say you specialize in selling health and exercise equipment. A particular jump rope is a top seller and highly competitive in the Buy Box. The same goes for a yoga mat and a protein drink shaker bottle.Â
If you have an IMS like SkuVault integrated with your channel management platform, you can study the purchasing trends of your customers. Using these analytics plus the âFrequently Bought Togetherâ section on Amazon, you decide to bundle the top-selling health and exercise supplies into the âUltimate At-Home Health and Exercise Bundle.âÂ
While others may be dominating the Buy Box for each item, youâll have it all to yourself in this bundle. Why? Because Amazon recognizes this bundle as a single product, giving you the complete competitive advantage over other vendors selling the items piecemeal.
Plus, if youâve done your homework with SkuVaultâs demand forecasting and correctly interpreted your analytics, these are products customers are more likely to purchase together anyway.Â
The net effect is less competition in the Buy Box plus all the other benefits mentioned in this section.
Product Bundling Techniques
Now that youâre thoroughly sold on the benefit of product bundling, letâs get into some specific types of product bundles.Â
Pure BundlingÂ
Pure product bundling means consumers can only purchase certain products in a bundle. There is no option to buy items individually. Video game giant Nintendo tried this with unfavorable results (more on that in the next section).
Mixed Bundling
Mixed product bundling gives customers the ability to purchase products separately or in a bundle. In mixed bundling scenarios, the customer is almost always encouraged to buy the bundle rather than the individual pieces through discounted prices and sales page optimizations.Â
Mix-and-match Bundling
The customer usually configures mix-and-match product bundles before the point-of-sale. Dollar Shave Club is a perfect example of this. Consumers customize their monthly shave box with accessories and add-ons before they checkout.
Cross-sell Bundles
Amazonâs âFrequently Bought Togetherâ section is a perfect example of a cross-sell bundle. While it isnât an actual bundle in the sense of being intentionally packaged together, itâs a powerful way to offer a complete solution through AI-driven recommendation engines.
Gift or Themed Bundles
These are bundles grouped by a particular theme, event, or demographic. For example, you might create a âNewborn Baby Bundleâ full of helpful products for families bringing little ones home from the hospital. Or a âNew Kitten Bundleâ that has food bowls, toys, catnip, and a collar for pet owners.Â
This bundling strategy is a great way to win Amazonâs Buy Box and source multiple quality products into a complete solution package.
Convenience Product Bundles
Iâm a â90s baby, so I remember the joy of waking up to a new Furby under the Christmas tree only to face the bitter realization that my mom forgot to buy AA batteries (I forgive you, mom).
This is what the convenience product bundling strategy seeks to alleviate. A more modern-day example of this would be a digital camera bundle that includes SD cards, a case, a tripod, a strap, and maybe even an extra lens.Â
Nobody enjoys buying SD cards, just like nobody enjoys buying AA batteries. But for the convenience of shooting photos (or playing with your Furby) immediately, this sort of bundling makes a lot of sense.Â
Product Bundling Best Practices
Now that weâve covered why product bundling is so beneficial and some different bundling approaches, letâs move on to some pro-tips for bundling success.Â
Only Bundle Complimentary Items
This may seem like common sense, but it can be easy to get bitten by the âbundling bugâ and get dollar signs in your eyes. There are many exciting and profitable bundle variants, but the golden rule to remember is to bundle items that complement each other.Â
Otherwise, your bundle wonât feel like a complete solution but a haphazard cash grab.
Find Your Anchor Product
The anchor product is the centerpiece of every product bundle. Itâs the Big Mac in a McDonaldâs combo meal. The camera in a DSLR photography bundle. The hit single in an otherwise mediocre album.
The anchor product is what gives power to the add-ons, cross-sells, and other bundled items. Without their razors, do you think anyone would care to buy all the fancy creams and lotions from Dollar Shave Club? Not likely.
The best way to find your anchor product is to study your inventory management and channel sales analytics. Using an IMS like SkuVault, you can determine which products are most often shipped together and their revenue potential.Â
This will help you not only determine what your customers are most likely to buy in a bundle but which products can net you the highest profit.
If you donât have access to an IMS or historical data, start by studying the recommendation engine on Amazon. Run a few tests. When you navigate to a particular productâs page, which items pop up in the âFrequently Bought Togetherâ section?Â
Add a few similar items to your cart. Your Amazon homepage should now be littered with âPeople Also Boughtâ recommendations. These are an absolute goldmine for ideas, especially when you donât have access to analytics.Â
Give the Option to Purchase Separately (but offer a sense of exclusivity)
In the above section on the different types of bundling, we discussed the difference between pure bundling and mixed bundling and why customers should always have the option to buy separately.
We need to look no further than Nintendo for a proof case on the subject. Harvard Business School professor Vineet Kumar conducted an in-depth study on Nintendoâs pure bundling strategy for the GameBoy Advance handheld gaming console in the early 2000s.Â
He found that bundling a game with the console using a mixed bundling strategy created a net positive effect. While consumers could buy both separately, purchasing them together at a discount saw a 100,000 increase over and above projected hardware sales.Â
However, when Nintendo only allowed consumers to purchase the software and hardware together (pure bundling), they saw a 20% decline in sales. Thatâs millions of units and a multi-million dollar error.
However, the iconic game company quickly learned from its mistakes (and the rest of the business world with it thanks to this study).Â
While they still offer bundles, Nintendo allows all hardware and software to be purchased individually. To incentivize their bundles, however, they offer limited edition consoles with unique branding or design.
For example, after theyâd taken their lumps from the pure bundling experiment, they released their new handheld console generation, the Nintendo 3DS.
They utilized mixed bundling by offering a Zelda game at a discounted rate and a special Zelda-themed game console. This allowed die-hard fans to appreciate the exclusivity of the bundle without ostracizing other consumers who purchased items separately.Â
Use Different Packages
One of the most enjoyable parts of buying things is unboxing them. Billions of viewers flock to YouTube channels dedicated to one thing: unboxing videos.
Unboxing is a big part of brand immersion, and it can make or break your bundle. Customers can immediately tell the difference between similar products thrown together in a brown box haphazardly and a completely intentional solution.
Take our above example of the âNewborn Baby Bundle.â Rather than bottles, pacifiers, and little baby gloves thrown together in a brown box, imagine a consistently branded package.Â
Maybe thereâs a pleasant little graphic of a baby on the front and a nice card when you open it up thanking the new parent for their purchase. Each item is organized logically in the box with cute packaging.
This may seem over the top, but if youâve ever ordered a subscription box, you know how these little details make an ordinary buying experience extraordinary.Â
The bottom line is to be intentional about your packaging. Intentionality goes a long way, even for folks who usually donât care much for branded boxes or cute graphics.Â
Feature Your Bundled Products in Prominent Places
If youâre serious about your bundling strategy, itâs advisable to implement some conversion optimization best practices. Such as:
- Feature bundles âabove the foldâ of your site with attractive graphics and clear discount signals
- Utilize âalert bannersâ at the top of every page on your site to inform users of your bundle
- Stack bundles with coupons for even more attractive discounts
Just about every modern eCommerce platform will have the technology to accommodate these best practices.Â
Upsell During the Checkout Process
Featuring your bundle above the fold, in your alert banners, and throughout your site is a great start. One of the best places to make a last-ditch, hail mary effort to upsell customers on your bundle is on the checkout page.
Some brands even offer an even deeper discount for users who bundle up via the checkout page. This can be a great sweetener to tip an uncertain consumer, but make sure to protect your margins with all this discounting.
Anchor Your Product Bundling Pricing
Infomercials are a relic of a bygone era. But if you were to go back and watch one, youâd likely see an overly enthusiastic salesperson shouting about getting something for âonly $199!âÂ
However, by the end of the ad and all the deal sweeteners, they say theyâre willing to give it up for âonly $24.99!â This price drop feels drastic and like an extreme discount. Why? Because $199 had been âanchoredâ in your mind throughout the infomercialâs duration.Â
Sellers can apply the same principle to their bundling strategy (with less cringe-inducing enthusiasm).Â
When you have a product thatâs normally $199, make it abundantly clear that the bundled version is significantly less (while still protecting your margins, of course).Â
The best part of this is that you donât need to discount the other accessories for the bundle to feel like an incredible deal.
What is Product Bundle Pricing?
One of the most important psychological concepts in eCommerce is that of consumer surplus. Everyone has a conscious or subconscious amount of money theyâre willing to spend on a given product. This can be due to their preconceptions about its value, competitor pricing, or other intrinsic factors.Â
The difference between this value and what they pay for the product is called a âconsumer surplus.â In other words, itâs how much money they feel like theyâre saving.Â
You can also think of it as a âreservation price,â or the amount they wonât exceed in their purchase.
Whether they realize it, all consumers are constantly calculating their reservation prices for particular products, especially in bundles.Â
For example, if you sell a digital camera unbundled for $599 and feature a bundled version for $699, youâre banking on a consumer surplus of at least $100. If the consumer doesnât feel like the value of the add-ons is worth the $100, they wonât buy the bundle. Common sense, right?
Where this becomes important is if youâre underpricing your bundle. You might have a consumer surplus of $200. Meaning, you can afford to increase your bundled pricing by $100 and bump right up against that threshold of consumers feeling like theyâre getting a good deal.
This delicate dance of understanding your customersâ reservation prices requires a lot of study, data analysis, and experimentation.
Check out this resource for more information on this crucial (yet very complex) topic.
Next Steps in Product Bundling
This post has given you plenty of information and best practices to get started in your bundling journey. However, this is just a primer. As you dive into this subject, youâll find a deep rabbit hole that intersects with economics and buyer psychology.
When executed well, these product bundling principles will result in a positive ROI and good eCommerce growth.
Growth means more moving parts, both metaphorically and in your warehouse. If youâre not set up with a comprehensive inventory management platform, scaling turns from a dream into a nightmare.
A good IMS like SkuVault is the cornerstone of every well-run eCommerce operation. Whether youâre looking for rapid growth through product bundling or need a better handle on your inventory management operations, we can help.
Weâd love to show you how. Reach out to our team for a live demo of SkuVault today.