15 best online order management systems for 2024

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Using an online order management system (OMS) can literally make or break a business. Failing to properly manage your supply chain and your orders can cost your ecommerce business untold amounts of money, lead to dissatisfied customers, and cause major headaches.

The good news is that there are solutions out there. Online order management systems are evolving fast — and it’s arguably never been easier to find the perfect software solution for your business. 

In this article, we’ll discuss:

  • What an online order management system is
  • What the benefits are for your business, and 
  • The pros and cons of a range of solutions.

The hope is, this will help you make an informed decision. Let’s dive in! 

What is an online order management system? 

An online order management system is a digital platform that manages orders, tracks inventory, and handles customer data. It supports seamless integration with sales channels, ensuring quick order processing, accurate fulfillment, and enhanced customer satisfaction. ​​

Order management also takes into consideration all the people and processes involved to ensure that happens. This is an important part of your business; lost and mishandled orders not only cost money but can also cost your company customers. 

Customers who have issues in receiving things they’ve ordered are less likely to order from you again. An online order management system can help eliminate these problems. 

Let’s consider the benefits. 

What are the benefits of an online order management system?

The benefits of an online order management system are wide-reaching — ranging from better inventory oversight, to enhanced customer service. These solutions remove the complexity out the lifecycle of an order — from knowing what to order when, through to fulfillment and after-sales. 

Small and medium-sized businesses (SMBs) may still get by managing their inventory and orders the old-fashioned way – with spreadsheets, Excel docs, and the like. Perhaps this still works, but they could streamline their operations and improve their efficiency by considering using an online order management system.

Larger companies, meanwhile, quickly discover that this approach isn’t sustainable. Knowing what to order, when to order, when to restock, where to keep that stock, and where your orders are can become an incredibly complex undertaking. 

This is where an order management system can make your life easier — and help you make more money. 

Here are 6 key benefits of using order and inventory software:

Better inventory oversight

Utilizing inventory and order management software ensures that orders are filled and shipped in a timely manner. It also guarantees you have enough inventory on hand.

Increased efficiency in operations

Inventory and order management software will not only guarantee you don’t tie up money in inventory you don’t need, but it can also help you make sure expiring inventory is prioritized rather than going to waste on a shelf. 

Minimized inventory costs and increased profits

Are you spending a lot of money on carrying costs for inventory sitting in warehouses? Do you have deadstock taking up space and eating into your profits? Inventory and order management software can help you avoid these costs. 

Reduced costs while ensuring order accuracy

Incorrect order fulfillment and shipping issues cost you money. Inventory and order management software can help you get closer to 100% accuracy, which is guaranteed to improve your bottom line. 

Better customer service

Having access to real-time order status is essentially expected these days. Customers want to know where their order is at each step of the process – from the moment it’s placed until a postal carrier leaves it in their mailbox. Inventory and order management software makes sure you can provide this information. 

Fully automated manual tasks

Instead of having employees sit around entering orders and figuring costs manually, why not automate the process? Order and inventory management software can make creating purchase orders a breeze with barcode or RFID scanning. 

Top 12 online order management systems to consider

1. Linnworks

Linnworks allows growing businesses to save time with advanced order management software automation that works with 70+ marketplace integrations.

This software allows users to create specific workflows around repetitive tasks and key business processes such as assigning orders to warehouses for the pick, pack and ship process.

Additional Linnworks order management features include:

  • Automatically assign orders to the appropriate fulfillment center
  • Access to powerful reporting that provides meaningful business insights
  • Automatically replenish inventory to optimal levels that you set to avoid stock out

2. SkuVault Core

SkuVault Core takes the guesswork out of outdated manual practices with their full-featured inventory and warehouse management software.

The solution allows sellers to create simplified workflows and automate many of the manual tasks your employees are doing on a daily basis, resulting in faster order fulfillment speeds with better order accuracy. 

Here are some additional benefits:

  • Real-time access to inventory levels across locations
  • Quantity syncing to your marketplaces
  • In-depth reporting 
  • Simplified pick + pack process
  • Barcode scanning functionality
  • SkuVault Core clients receive full customer support options through phone, email, and a client portal, and provide remote or on-site training to help you become better acquainted with how the product works.

SkuVault Core also reports that their average customer receives a 100% return on investment in just 90 days after implementing their inventory and order management software. 

3. Salesforce B2C Commerce

Salesforce Commerce Cloud is one of the world’s largest eCommerce platforms. That alone should make it an option for most companies when looking for inventory and order management software solutions.

The Software as a Service promises to “make online buying easy, generate more revenue, and maximize your online growth with easy-to-use features tailored to B2B customers, like fast reorders, account hierarchies, contract pricing, custom catalogs, and more!” 

Other key features include:

  • In-person and online training with 24/7 online support
  • Returns and special orders management
  • Multichannel eCommerce support

4. Cin7

Have revenue of over $1 million? Then Cin7 wants to work with you. 

The company offers an automated inventory management platform that “synchronizes stock with sales and orders across every physical and online sales channel and automates order processes for greater efficiency.”

Additional features:

  • Order Management
  • EDI Testing
  • Barcoding/RFID
  • Multichannel eCommerce support

5. Brightpearl

Brightpearl says they’re “ideal for multichannel retailers of finished goods selling in-store, online, or via online marketplaces like eBay and Amazon trading $1m or above.”

Their all-in-one software backs up this claim by offering order and inventory management solutions that integrate with accounting, warehouse management, shipping & fulfillment, POS, supplier management, and your CRM software. 

Other features Brightpearl offers include:

  • Improved order processing
  • Decreased fulfillment error rates
  • Order tracking
  • Barcoding/RFID
  • Multichannel management
  • Reporting/Analytics

Brightpearl also offers 24/7 support with a live rep, as well as online support should you run into problems. 

6. NetSuite

Oracle’s NetSuite is one of the heavy hitters in the inventory and order management software space – with a load of features and a price tag that will make your wallet beg for mercy. 

That being said, if you’re a large company with a giant team and you’re looking for a modular solution, NetSuite does offer a lot of bang for the (many) bucks it will cost you. 

Some of NetSuite’s features include:

  • A full suite of order management tools
  • Shipping and warehouse management
  • Sales forecasting
  • Enterprise Resource Planning tools
  • Retail, warehouse, and supply chain management

NetSuite comes with 24/7 support with a live rep, and offers in-person, online, and webinar training to ensure your team takes full advantage of the software.

7. Shippo

Shippo promises to be everything your company needs for shipping – all in one easy-to-use platform.

Unlike many of the other options on this list, Shippo is a shipping solution, not an inventory management tool. But, if you already have inventory management software you love and need help with order management, Shippo could be for you.

Shippo’s features include:

  • Order entry
  • Order fulfillment
  • Order tracking
  • Shipping management
  • Returns management

Shippo also offers a free trial of their software and provides online support, as well as live online training. 

8. Fishbowl Inventory

Fishbowl claims to be “the #1 inventory management software for Quickbooks,” so if you’re using Quickbooks, you should definitely look into them.

The software is aimed at small and mid-sized businesses that use Quickbooks for their accounting needs and would like to integrate inventory management tools on top of it. 

Here’s what Fishbowl brings to the table:

  • Advanced inventory features
  • Part tracking
  • Manufacturing and shipping integration
  • LIFO/FIFO/Standard accounting methods
  • Consignment
  • Wireless barcoding system for warehouses

Fishbowl is available for a flat one-time fee rather than a recurring monthly charge. It offers online, business hours support and in-person and live online training. 

9. SalesWarp

SalesWarp reports that their cloud-based order management solution will “manage all of your orders and processes from one system, guaranteeing on-time delivery.”

It will do this by providing you with tools to automate workflows, manage orders and customers, keep your inventory management under control, and help with customer service and warehouse management.

Other features of Saleswarp include:

  • Order tracking
  • Order fulfillment
  • Catalog management
  • Barcoding/RFID
  • Inventory optimization

Saleswarp offers 24/7 support with a live rep, as well as online support. Live in-person training, webinars, and online training are available.

10. Zangerine

As their website states, “Zangerine automates and optimizes order management, inventory, eCommerce, and sales quotes on any device with a browser. Sync all orders in one place from B2B & D2C eCommerce sites, online marketplaces like Amazon, and traditional sales quotes.”

How does it do all of this? By offering up these features:

  • Inventory management
  • Order entry
  • Order tracking
  • Order fulfillment
  • Barcode generation and scanning
  • Multichannel inventory management
  • Reporting and analytics

Zangerine offers limited online support during business hours, but will do in-person, live online, or webinars to help you get set up.

11. ArbiMed Inventory

If you work in the medical field, ArbiMed might be the perfect solution for you. 

ArbiMed’s inventory management software “helps you track valuable medical assets, manage stock levels, and increase profit by analyzing meaningful data from inventory transactions.”

It does this by helping you track purchase orders, tagging info when removing supplies, and providing reports to help you make better decisions.

Additional features include:

  • Accurate documentation of all transactions
  • Improve claims reimbursement
  • Drug expiration date tracking
  • Daily inventory tracking and reconciling

ArbiMed offers 24/7 live and online support as well as in-person training, online training, and webinars.

12. Orderwerks

Orderwerks is a B2B sales order platform made and supported right here in the USA. It’s got a number of features that should appeal to companies looking to get a handle on their order management, including:

  • Catalog item management
  • Order and inventory management
  • Customer direct access
  • Shipping Management
  • Mobile and Tablet Apps
  • Integrates with WooCommerce, Quickbooks, and more

The potential downside is that it only offers online support during business hours and no in-person training. However, for $100 a month, this could be a budget solution worth investigating. 

Online order management systems: Software to suit every retailer 

Inventory and order management software isn’t just for big businesses. Even small and mid-sized companies can find software solutions designed to help them manage their inventory levels and better track order fulfillment – all without breaking the bank.

Order and inventory management software isn’t the way of the future – it’s the way of the present. If you’re not utilizing these tools in your business, you’re almost assuredly not optimizing your operation. 

The good news is, there are options for every business and budget out there. Explore the companies on this list – and beyond – to find the perfect solution for your company. 

To see Linnworks in action and speak to one of our commerce ops experts about how we can help your business grow, contact us today or request a demo.  

Ready to see Linnworks in action?

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  • 100+ integrations with global sales channels
  • Up and running in 40 days on average

Claire Rhodes


Enthusiastic tech translator. Ecommerce storyteller. Claire has worked in the B2B SaaS and tech space for the last 6+ years. With a love for words, grammar and tech, she prides herself on her product know-how and the inner workings of the complex solutions her clients offer. When not crafting B2B tech content, Claire spends her time traveling around the world, freediving, scuba diving, and making friends with the local critters.