Simply click on the Free Trial button, supply us with your email address and a password, and your account will be established. We’ll email you an authorization code to let you access the account, and then you can download and start using Linnworks.
Of course. You can login to your account at any time to check your current subscription level. You can update your level at any time, and pay a proportionate amount to raise your level there and then. You next billing payment will then be at the new level. You can only lower your subscription once you have been at the current subscription level for 3 months.
We offer a14-Day no quibble money back guarantee for new subscribers. So if you subscribe at the end of your trial, but change your mind in the first 2 weeks, cancel your account and contact us, and we’ll arrange to refund your first subscription.
Linnworks is a Windows program, but we have users that run Linnworks on a Mac using Bootcamp to boot to Windows, or Parallels to run it within MacOS. Please see our installation documentation for more assistance.
Linnworks keeps your Anywhere database available for 60 days after you end your subscription, so you can simply login, subscribe again, and reinstall the Linnworks software. After this period, the data will be deleted from our servers.
Phone support is only available to customers on our Enterprise subscription. Professional customers, however, have access to Tech Support LiveChat.
Not at all. Linnworks bills on a 30 day rolling basis. You can cancel at any time, and we’ll simply suspend your account access at the end of the paid period, with no further billing.
We currently offer support 24 hours a day, Monday to Friday.