Why leading brands are charging pre-purchase returns fees
Turns out, charging for returns doesn’t have to hurt customer relationships. Discover how leading brands are turning their returns from a cost center into a new profit stream without scaring away shoppers.
With shifting tariffs and rising acquisition costs, protecting your profit is tougher than ever. This session explores the emerging trend of charging for returns at checkout—a strategy that can boost your bottom line without breaking consumer trust. Learn how this simple shift can help you cut expenses, increase margins and create a more sustainable business model.
This on demand session is presented by Calum White, Partner Manager, Logistics at Loop Returns as part of the 2025 Retail resilience virtual summit.
Speaker
Calum White
Partner Manager, Logistics, Loop Returns (UK)