With 25 years in eCommerce and a background in computer science, Jim Herbert has seen it all—from the early days of online retail to the cutting-edge tech shaping the industry today. As CEO of Patchworks, he’s on a mission to make integrations effortless, helping retailers, brands, agencies and tech providers, connect their systems and scale without limits.
Before Patchworks, Jim led teams at Sceneric, Publicis Sapient, and BigCommerce, working with some of the biggest names in eCommerce to solve complex digital challenges. His deep expertise in platform architecture, digital strategy, and business scalability made him a go-to voice in the industry—so much so that he was named one of the Top 25 eCommerce Voices of 2025 by Dark Matter Commerce.
A problem-solver at heart, Jim is all about making tech work smarter, not harder. He continues to drive forward-thinking solutions that help businesses connect, grow, and thrive in an ever-evolving digital landscape.
