Sendcloud Returns
Sendcloud is the complete shipping platform for e-commerce – enabling retailers, marketplaces, and fulfilment companies to scale their operations and deliver great shipping experiences. From label printing to branded tracking updates and returns management, Sendcloud lets businsses own their shipping from checkout to returns. Backed by Softbank and trusted by 25,000+ companies across Europe, Sendcloud is on a mission to solve shipping globally.
Reasons to adopt
Put returns on autopilot with a return portal
Let customers get their return labels themselves in the branded return portal. Define criteria, keep track of data, and reduce return rate.
Benefit from pre-negotiated return rates
Get access to Sendcloud Returns return rates and 1000+ return methods. Users want to ship with their own contract? Sure thing! Sendcloud is flexible.
Cut down emissions with green returns
Replace paper return labels with digital QR codes. Get access to Europe’s largest service point network and other sustainable return methods.
#1
Europe’s #1 shipping software trusted by 25,000+ businesses
100+
Connect your sales channels and access 100+ carriers
2000
More than 2,000 five star reviews
Sendcloud is the all-in-one shipping platform that connects you to carriers, tools, and most importantly, your customers.
By using a multi-carrier set-up with Sendcloud, you can offer your customers a range of shipping methods while also having a back-up to move volume when carriers are underperforming. With Sendcloud you have access to 100+ carriers: using discounted rates or your own contract. No need to commit to volume, while enjoying discounts usually reserved for high-volume shippers.
Automated, branded parcel tracking that keeps customers engaged
Sendcloud’s tracking feature offers an automated, branded parcel-tracking experience, keeping customers informed and engaged with minimal resource investment.
Turn potential frustration into delight with a resource-efficient, customer-friendly returns experience
Sendcloud’s returns solution helps e-commerce managers realize a more efficient and customer-friendly returns process, which in turn reduces manual workload for the team and makes it more likely that customers will shop with them again.
See Linnworks & Sendcloud in action—book your demo now!
Features
Shipping
Automate your shipping process to ship more efficiently
Tracking
Reduce CS tickets by sharing the latest delivery statuses
Returns
Find out why customers return items to reduce your return rate
Shipping Intelligence
Get insights into carrier performance for better shipping