6 Top Shipping Insights For 2024 (And What To Do About Them)

Want to know which part of their fulfillment process your fellow online sellers are investing their time and money in this year?

Our 2024 survey of 500 retailers and 1,000 consumers pinpointed the latest challenges, expectations, and trends for ecommerce. We’ve picked the top seven most valuable shipping insights from that questionnaire, added our analysis of those answers, and provided actionable, growth-oriented tips for each one.

That’s all packed into our Shipping & Fulfillment report, which is now available to you for free. A few things you’ll learn:

  • What level of automation most retailers expect to enact over the coming year, how your operation stacks up, and why automating can save you a ton of time and money.
  • How many shipping couriers and shipping partners successful ecommerce businesses are using, and how that changes by company size.
  • The single biggest issue consumers care about when buying products online, how common that issue is, and, most importantly, how to avoid it.
  • Multiple ways to drastically slash shipping costs, improve operational efficiency, and uncover the best shipping rates so policies like free shipping are feasible strategies.
  • Exactly how much customers care about free returns, and if you should offer them.

This is like a cheat-sheet for having a record-breaking 2025. Don’t miss out, simply fill out the form and get the report now.