Selling Strategies Extra! The State of Commerce Ops with Chris Dawson
In this episode of Selling Strategies, Linnworks CMO Georgia Leybourne sits down with Chris Dawson, Editor-in-Chief at ChannelX, to unpack the findings of the State of Commerce Ops Report, and what it means for retailers navigating marketplaces, operational complexity, and AI-driven change.
From the post-COVID rise of TikTok Shop, Temu, and Shein to the persistent inventory visibility challenges plaguing even the most established retailers, this episode explores the practical realities of selling everywhere customers expect you to be. Chris shares real-world anecdotes, bold predictions, and candid commentary on what retailers are doing right and wrong as commerce accelerates.
