Manage Country List

Overview
The Manage Country List window allows the adjustment of existing Countries that Linnworks.net is aware of or adding new ones that aren't in the default lists. It also allow you to specify country regions and determinate tax rates for each country. 

Table of Contents

Accessing the Screen

There are 2 possible methods to access the Manage Country List:

  1. Navigate to Settings > Countries
  2. Navigate to Settings > General Settings
    • Select the General tab
    • Select the Manage Countries button

Screen Overview

 Buttons

  •  Add New: use this option to add a new Country to your Country List in Linnworks
  •  Delete: use this option to delete the highlighted Country

 Grid View

Column Name Description
Country This column will show the name of the existing countries in your Linnworks.net.
Zone This column shows the different geographical regions where the countries are located.
Currency

This column will show the currency used in the selected country. There are internationally recognised ISO currency codes defined by ISO 4217:2008 that you can find in more detail here.

ISO Code This column shows the specific ISO Code for the country. Details on the standards for the all the internationally recognised country codes can be found here.
Tax Rate

Where a Channel supports the option "Use Channel Tax" such as Etsy and when it is enabled the tax rates provided by the channel will be used and Linnworks tax rate settings will be ignored

This column displays the tax rate that will be used for the downloaded orders from a sales channel

Tax rates will be always applied using the following specific order of preference.

  • When Country Specific Tax IS NOT enabled on the linked stock item
    • The item specific tax rate from the stock item will be applied to the order item
  • When Country Specific Tax IS enabled on the linked stock item
    • Region tax Rate will be applied where the Order Country and Region match settings from the Countries table
    • Country tax rate will be applied where the Order Country matches settings from the Countries table
    • If no matching Country is found, the Country tax that is defined by My Country in Settings > General Settings will be applied
Address Format

This column will show the format Shipping Address for this Country. Many countries have their own way of formatting an address to assist with deliverability (examples of how to address can be found here). With this column, you can ensure that your addresses conform to the postal regulations and will be processed as quickly as possible by the respective postal service provider.

Customs Form Required

This column will show if the Country has a unique business form designed for international trade. This form is required by the Customs agencies of the exporting and importing Countries. When this option is ticked Linnworks will display a warning window 'Customs Form Required' when processing an order.

Regions This column will indicate how many Regions are set for the existing country in your Linnworks.net. For more details about how to manage Regions click here.

Quick Guides

Adding a new Country to the list

  1. Add a new Country to the list with the Add New button
  2. Enter the Name and other details of the new Country
  3. Save changes and return to the General Settings menu

Editing an Existing Country

  1. Double click on the section you want to edit
  2. Edit any details for the Country or countries to amend

Detailed Guide

Adding a new Country to the list

  1. Access your Country List Page 
  2. Add a new Country to the list with the Add New button
    • a) In the Manage Country List window, all the available Countries are listed
    • b) Click on the Add New button in the top right hand corner of the window
  3. A new Popup window will open. Enter the Name and Code of the new Country, all other details are optional
  4. Save the changes and return to the General Settings menu
    • a) The Save button is located in the bottom right hand corner of the window

Editing an Existing Country

  1. Locate the Country you want to Edit
  2. Edit any details for the Country or countries you wish to amend
    • a) In the Country List, left clicking the field you wish to change
    • b) With the text highlighted, type to replace the text. Alternatively, click again on the text to be able to type additional information or delete only part of the text

Next Steps