Shopify Channel Integration

This guide is a walk-through of the steps required to integrate your Shopify account with Linnworks.
Once fully integrated, Linnworks provides the ability to:
  • Automatically download new orders
  • Automatically downloading and process orders from POS
  • Mark orders as despatched once processed
  • Send out confirmation emails to customers
  • Update your listings with available stock levels
  • End listings if you run out of stock
  • Automatically relist listings once stock becomes available

Supported Features

Feature Description
Integration method Shopify is a direct channel integration with Linnworks that allows communicating your sales channel directly using the API and lets the two systems working together as one seamless platform.
Support for this integration is provided by our Linnworks Support Team.
Order download

New orders are automatically retrieved from the channel and saved ready for you to process from Open Orders. Note: special criteria for downloaded orders are applied.

POS orders can be downloaded and automatically processed.

Order download location Allows you to select the default Linnworks location that all orders for this channel will be assigned to. More details on Location mapping can be found here 
Order despatch When an order is processed Linnworks can automatically submit a despatch notification along with shipping details to Shopify. Note: special criteria is applied
Inventory Mapping Linnworks stock item can be linked to a live listing on a selling channel. This link allows information about the item to flow between Linnworks and the selling channel so that stock movements from Linnworks are automatically pushed to Shopify and downloaded orders automatically link to the correct Linnworks stock item.  Note: special Inventory rules are applied
Inventory Location Mapping Allows you to select which Linnworks location(s) to use to advertise your available stock levels
Inventory level updates Changes in stock levels for inventory items that are mapped to listings on the channel will trigger an update to submit the new stock level to the channel
Listing download Linnworks regularly scans your channel for new listings created and downloads a record of the listing ready for direct SKU mapping
Payment Mapping Link the payment method used by your customer at checkout to a Linnworks payment method
Shipping Mapping Link the shipping method selected by your customer on your channel to a Linnworks shipping method to allow printing of the correct label.
Price change updates Channel-specific price changes made in Linnworks will be automatically submitted to the channel to update the live listing
Order refunds  Through the refunds functionality within Linnworks, it is possible to automatically issue either partial, full or shipping costs refund that is confirmed and issued directly on Shopify

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