Channel Integration Settings

Linnworks integration has multiple settings that allow detailed control of how Linnworks interacts with This guide will help you to configure your to make sure Linnworks is doing what is required.

Once the channel is added click on the pen icon in the channel integration screen for the required integration.




  • Enabled: Tick this option to allow communication between Linnworks and, without this ticked no information will be sent to the channel or received from the channel.
  • API Access URL: API access URL
  • API Username: API Username
  • API Key: API Key



  • Despatch notes: After processing an order in Linnworks a despatch notification, Tracking number and the selected Shipping Vendor will be submitted to the channel.
  • Order sync date [UTC]: This shows the date and time when Linnworks last synchronised with the channel
  • Order Prefix: This is the prefix given to orders from this channel
  • Channel Tax: Enabling this option will instruct Linnworks to use Taxes supplied by in the overall order total calculation process. 




  • Update Inventory: Allow Linnworks to submit changes in stock level to Linnworks supports multiple stock locations for additional warehouses/fulfilment centres/suppliers. Ensure you set which Linnworks locations are used when submitting changes in stock level to via the Location Mapping screen accessed from the main Channel Integration screen
  • Max Listed: This specifies the maximum level that will be sent to the channel
  • Stock Percentage: This will send a percentage of the currently available stock level to the sales channel
  • End When: This enables you to force the listing to end when the stock level gets to the specified amount as opposed to the default value of zero
    • For more details go to the End When guide. 

 Inventory - Price Change


  • Price Change: Price Change is designed to speed up the process of updating the sales channel once a Linnworks stock item has had its listing price updated and saved. To find out more go to the Price Change Page



  • Listing Download in Progress: This tick box will tick itself if a Listing Update has begun
  • Listing Download start time: This will show the date and time of when the update has begun
  • Last listing download completion time: This will show the date and time of when the last manual update was run
  • Listing Download estimated completion: This will give you an estimate of when the manual scan will be complete – the time can vary depending on server speeds and amount of listings
  • Download Listings: Click on this button to force Linnworks to request an update from the channel for your active listings is designed to regularly update the listings on the mapping page. However, if for any reason it has not, then the Download Listings button here allows you to force Linnworks to schedule an update