Edit Services

Overview
This guide will explain how to assign and manage the services you use when shipping, by linking an integrated couriers services to Linnworks services. This guide is generic to all shipping integrations. For channel specific settings, please go to the main shipping integration page and select the Edit Services link for the appropriate integration.

Table of Contents

Prerequisites

Before you can edit your services, you must have the couriers account integrated with Linnworks.

Adding New Services

  1. Open the Shipping Integrations Screen
    • Click on Shipping
    • Click on Integrations
  2. Locate the courier Account to add new services to
    • In the Integrations screen, locate the vendor and click the Services button
    • In the Shipping Service - Services window, select a supported shipping service from the drop down list below the title
    • Click Add
    • A new Service entry will be added to the list in the window
      • The Status will be New
      • The Linnworks Service Field contains the name of the Shipping service and the Specific Integration it was added to
      • This is a reference inside Linnworks, and can be edited
  3. Close the Shipping Service window when finished by clicking Finish

Rename a Shipping Service

  1. Open the Shipping Integrations Screen
    • Click on Shipping
    • Click on Integrations
  2. Locate the courier service to adjust the name of Linnworks Service
    • In the Integrations screen, find the required account and click the Services button
    • Click in the cell in the Linnworks Service column for the services that requires renaming
    • Edit or delete and retype the name, as required 
  3. Close the Shipping Service window when finished by clicking Finish

Linking to Linnworks Services

  1. Open the Shipping Integrations Screen
    • Click on Shipping
    • Click on Integrations
  2. Locate the courier service to link to a different Linnworks Service
    • In the Integrations screen, find the required account and click the Services button
    • Click the Link button, which has an image of a chain on it
    • Select the new service from the list, and click the Pick button for that service
    • Alternatively, click Cancel to leave the current link in place
  3. Close the Shipping Service window when finished by clicking Finish

Deleting a Courier Service

  1. Open the Shipping Integrations Screen
    • Click on Shipping
    • Click on Integrations
  2. Locate the courier service to be deleted
    • In the Integrations screen, find the required account and click the Services button
    • Click on the button furthest to the right, with a bin icon on it
    • In the Confirm window, select Yes to action the deletion
  3. Close the Shipping Service window when finished by clicking Finish
This action removes the courier service while a the same time unlinking the Linnworks service. The Linnworks service is not deleted

Next Steps