February Newsletter Released!

Published on February 28, 2014 by Linn Systems

Our February newsletter has been released! For a look at some news from our partners, some new functionality, and a new case study, please click here: http://bit.ly/1mLZVub


Amazon Pricing updates

Published on February 13, 2014 by Linn Systems

With a recent update to Linnworks, you can update pricing in Linnworks, and apply the change to the listing via Autonomous Sync.

Ordinarily, prices are updated in Linnworks, and price changes are applied to the listing via LinnLive. With the new functionality, these changes, once made in the Inventory item in Linnworks, will be sent to the listing via our Autonomous Sync functionality.

Full information can be found at this link.


eBay Price updates now available through Autonomous Sync

Published on February 13, 2014 by Linn Systems

With the recent release of an update to our eBay integration, you can update prices in Linnworks, and have them applied to the linked listings through Autonomous Sync automatically.

While previously you had to apply price changes through LinnLive, we have now implemented an adjustment to allow price changes to be submitted automatically to the listings via our Autonomous Sync feature. This reduces the time and work to apply price changes to your listings

Documentation can be found at this link.


Additional Amazon Shipping Vendors

Published on February 13, 2014 by Linn Systems

The Linnworks Amazon integration submits shipping and tracking information to the order on Amazon's system when you mark the order as processed. Previously this included a limited number of vendors, such as the Royal Mail. We can now submit the vendors below as well. to improve the information provided to customers.

  • AFLFEDEX
  • ARAMEX
  • BLUEDART
  • BLUEPACKAGE
  • CANADAPOST
  • CHRONOPOST
  • DELHIVERY
  • DEUTSCHEPOST
  • DHLGLOBALMAIL
  • DPD
  • DTDC
  • FEDEXSMARTPOST
  • FEDEX_JP
  • FIRSTFLIGHT
  • INDIAPOST
  • JP_EXPRESS
  • LAPOSTE
  • LASERSHIP
  • NEWGISTICS
  • NITTSU
  • ONTRAC
  • OSM
  • OVERNITEEXPRESS
  • PARCELNET
  • POSTEITALIANE
  • PROFESSIONAL
  • SAGAWA
  • SDA
  • SMARTMAIL
  • STREAMLITE
  • YAMATO

Tamebay eCommerce Cup is coming back to Wembley!

Published on May 28, 2013 by Linn Systems

Twenty four trained and determined teams, including the Linnworks FC team (last year’s quarter-finalists), will once again battle to become the eCommerce World’s greatest footballers. 

Here is the draw for the tournament: 

Group A:

Genie and the Geek

SEKO Synergy

Play.com

StuffUSell

Flubit

Wholesale Clearance

Group B:

3PL

eBay

AutoTrader

iwoca

Linnworks

Amazon

Group C:

Kurt Geiger

ChannelGrabber

Rakuten Linkshare

Channel Advisor

Zoocha

eSellerPro

Group D: 

Metapack

BrightPearl

RAZor

Seller Dynamics

Just Giving

Ford

Chris Dawson of Tamebay drew the teams live on air, and the video is up on the web site here.

We wrote up last year’s events, and they are available here.

Don’t forget to play with panache Linnworks team and good luck! 


Monday Bank Holiday

Published on May 24, 2013 by Linn Systems

This Monday is a public holiday here in the UK, so our head office will be closed. This means telephone support won't be available, our European office will be looking after Tech Support Livechat, and ticket responses may be delayed. 


We hope you all have a great weekend!


New features, updates and advice from Linnworks

Published on April 26, 2013 by Linn Systems

We've been busy! Learn more about new shipping courier integration, two new marketplaces, revamped Partner Zone and more in our latest newsletter edition. http://ow.ly/ksmzX


The Autonomous Synchronization Add-on has finally arrived.

Published on April 04, 2013 by Linn Systems

What does this mean for you?

Peace of Mind 

You no longer need to worry about the stock levels on your Selling channels getting out of sync if there's a local issue with your PC, internet connection or power. Our Cloud servers take care of it for you!

Affordable

Only £40 + VAT per month on top of your normal Linnworks Anywhere Subscription.

Service Features

Channels 

Currently works with all Amazon and eBay channels, as well as Magento and generic web-sites (full list at this link). Watch this space over the coming months as we add more channels.

Scripts

Currently your Order and Macro Scripts will still need to be run in the Linnworks client, but we're aiming to add these to Autonomous Synchronization shortly. We'll need to validate the scripts before they're moved from your client, however, to ensure that we maintain the standard of service for all customers.

Data Feeds and Exports

Your Data feeds and Exports will be available as a part of Autonomous Synchronization by the end of April 2013!

Read "Adding and Setting Up Instructions"

Please note: This functionaliy is not available to customers on Linnworks Local Subscriptions. As our first general release of the new Autonomous Synchronization functionality, we have of course done extensive testing, but please contact Support for any queries you may have.


Easter Office Closure

Published on March 28, 2013 by Linn Systems

Easter's coming - Hopping you have a great weekend!

Over the upcoming weekend, the UK has public holidays on Good Friday and Easter Monday. This means there won't be anyone in the office from Friday, March 29th until Tuesday, April 2nd.

You may have a delay in the responses to your queries and support tickets while we're away, but we will get on with investigating any issues and resolving your problems as quickly as possible when we return.

We will continue to monitor our servers to ensure there are no discrepancies in our absence.

Enjoy all those chocolate eggs!

All the best, 

The Linn Systems Team


Linnworks February Newsletter - Online Version

Published on February 27, 2013 by Linn Systems

As a part of our on-going efforts to improve our communication with our customers, we will be publishing our newsletter editions online to make it more accessible than ever.

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This month’s newsletter edition can be found in today's online article

 

Your feedback is always much appreciated!


February Feature Releases

Published on February 14, 2013 by Linn Systems

We’ve developed some exciting features for our fellow customers this month, with three major ones being outlined below: 

Meet an Advisor Screen - this uniquely designed feature has been incorporated into the system to highlight any potential problems that you, as a user, should be aware of. 

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The beauty of this feature is that it allows you to see your outstanding issues via so-called “warning messages” that will appear in the top left corner of the Linnworks screen. 

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More to that, this new functionality is also capable of fixing certain issues directly from the advisor screen this saving you time to raise a support ticket or contact our support department. 

This is a first BETA release, so functionality-wise it’s far from being finished. Our priority is to seriously expand on it in upcoming months. Watch this space!

EKM Powershop Integration has now been released

We’ve seen hundreds of customers asking for it, and felt it was just the right time to deliver a full blown API integration with EKM Powershop cart. 

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For further information on how to integrate your EKM Powershop with Linnworks , please check out the following documentation article

Coupons 

You can now create coupons in the system which can be used for New Orders created directly in Linnworks as well as in EPOS.

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Customise the discount value, type of discount (Gift Card, Percentage or Flat Value), valid items / categories and more.

For all other patches and feature releases, please see our Patches page. 


Linnworks January Newsletter - Online Version

Published on January 31, 2013 by Linn Systems

As a part of our ongoing efforts to improve our communication with our customers, we will be publishing our newsletter editions online to make it more accessible than ever.

This month’s newsletter edition full of news and updates (including upcoming developments in Q1 and the Royal Mail direct integration release) can be found in today's online article

 

Your feedback is always much appreciated!


Linnworks provides an alternative to Despatch Express and Despatch Manager Online for Royal Mail customers

Published on January 30, 2013 by Linn Systems

Linn Systems and Royal Mail today announced the release of a direct integration that will strengthen both Companies ability to help retailers automate the shipping processing of their tracked and untracked services. 

The direct integration allows online sellers subscribed to the Linnworks Anywhere software package to work directly with Royal Mail’s services, and to process and label their packages without needing to use additional software, such as Despatch Express or Despatch Manager Online. It offers current and future customers an efficient, high speed method of processing their orders and organising their shipping with one of the UK’s biggest postal providers. 

As part of this launch, Linn Systems have also reached agreements to offer quick and easy solutions for purchasing the appropriate labels – please see Linnworks Stationery or Priory (10% off discount code for all Linnworks customers who enter LINNWORKS at the basket) web-site for more details.

When it comes to setting up the integration, documentation is available on the web-site including the information required from a Royal Mail Account Manager. Alternatively, Linn Systems is offering a comprehensive setup service.  This is priced at £80.00 plus VAT for current subscribers, and £120.00 plus VAT for new subscribers. To request this service, sellers need to contact rmsetup@linnsystems.com with the registered email address and OBA Login. Integration should be completed within 7 working days.


Merry Christmas from the Linn Systems team!

Published on December 24, 2012 by Linn Systems

The year is coming to an end. At Linn Systems, we’re slowing down a bit to prepare for Christmas.
 
And as we pause to be with our loved ones, we count you, our dear customers and partners, among our friends and wish you all a very Merry Christmas and a happy New Year!

Take care this festive season, enjoy this special time with your family and friends and we look forward to you joining us in 2013 for another exciting and fulfilling year!

All the best, 

The Linn Systems Team


Linnworks now integrates with Volusion

Published on October 15, 2012 by Linn Systems

With over 40,000 trustful sellers on board, Volusion offers one of the world’s most effective web-site cart solutions out there. 

This new API integration allows the system to:

Automatically download new orders from Volusion

Mark orders as despatched on Volusion

Send out conformation emails to Volusion customers

Automatically adjust inventory

To learn more about our API integration with Volusion, please click here

Volusion’s Specialties: Ecommerce, Ecommerce Software, Shopping Cart Software, Search Engine Marketing, Custom Website Design, Credit Card Processing, Live Chat Software, 24X7 Customer Support, Website Hosting. 

 


eCommerce Expo Post Report

Published on October 04, 2012 by Linn Systems

Over the course of two days, the eCommerce Expo show saw thousands of industry professionals come through the doors at Kensington Olympia, London to learn more about industry’s leading solutions and eCommerce in general. 

Linn Systems team would like to say big thank you to all of potential and existing clients, as well as our partners who have come to see us and have made this year’s exhibition a huge success. 

eCommerce Expo highlights can be found below. 

 

We look forward to see you again at the eCommerce Expo show next year! :)


Meet us at eCommerce Expo – 2-3 October 2012, Olympia, London (Stand 905)

Published on September 21, 2012 by Linn Systems

ecommerce_expo.jpg

www.ecommerceexpo.co.uk

We are delighted to announce that we will be exhibiting UK’s biggest ecommerce event – eCommerce Expo from 2nd to the 3rd October 2012. 

As the ecommerce industry grows and increasingly becomes more important to the UK economy, the need to have effective and innovative online retailing strategy is the key to success. 

eCommerce Expo will keep you on the pulse of industry innovation and will provide visitors with access to free education as well as networking opportunities to more than 5,000 business professionals hungry for  solutions to their ecommerce, mcommerce and social commerce needs.

The 2011 eCommerce Expo was bigger and better than ever before and attracted more than 6,000 attendees over the two days. With the increasing buzz around ecommerce industry, and the continued growth of the clients attending exhibitions to source the latest solutions, eCommerce Expo is an event not to miss in 2012. 

We would like to invite you to meet with us at the stand 905 to see how we can shape up your online business! 

To register for FREE access to eCommerce Expo 2012 please click here.

 


Sears.com Integration is now added

Published on August 08, 2012 by Linn Systems

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We’re all but excited to announce the integration with US merchandising company called Sears.com, which is historically one of the world’s largest retailers. 

If you are trading via categories such as ClothingShoesHousewares and Home Décor then you should seriously consider Sears as an additional way of generating revenues.

Its unique customer’s proposition and buying experience makes it one of the best places in the world for both buyers and sellers around the world. 

Adding Sears.com to your list of trading channels can help you enhance your online presence and increase sales. 

To learn more about Sears.com integration, please click here


Tamebay eCommerce Cup Post Report

Published on July 15, 2012 by Linn Systems

Genie and the Geek have been crowned first ever eCommerce Cup champions after a hard won final against brave runners up, MetaPack.

FC Linnworks went all the way to quarter-finals, where they were beaten 2-1 by future Cup holders. 

Highlights

group stage draw.png

The 16 teams were drawn into four groups of four teams each. FC Linnworks were drawn in Group A alongside MetaPack, Royal Mail and Kurt Geiger. Royal Mail had to pull out from the competition and were replaced by “Mixed eCommerce” team, with iwoca’s aces Christoph and James being in charge of captaincy. 

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FC Linnworks arrived nice and early, leaving enough time to get changed and warm up. Linnworks also turned up with the largest team, 10 players for 5-a-side to demonstrate how serious they were about not running out of subs. 

ecommerce_cup_02.pngThe weather conditions weren't looking promising. Thankfully though, the rain stopped just before the kick-off and held off for the rest of the tournament.

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FC Linnworks kicked-off the tournament with the 2-1 win against Mixed eCommerce team in their opening match. 

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After beating Kurt Geiger in the second match and losing against MetaPack in the third, FC Linnworks had successfully secured a second-place spot to progress to the quarter final stage of the tournament.

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The impressive Genie and the Geek side had also qualified, and with three wins out of three matches, they looked all but confident with their chances in the quarter final draw against FC Linnworks. 

ecommerce_cup_06.pngBoth teams started off with a high tempo and were direct, trying to find their front men at the earliest opportunity. Opposition team made a wise move by setting up 3 against 3 and were rewarded for their efforts with a precise finish - 0:1. 

ecommerce_cup_07.png

Genie and the Geek side continued to have the edge, but the battling FC Linnworks stood firm and equalised when the long range shot was deflected off the post - 1:1. It looked although it was going to extra-time, before Genie and the Geek side broke through again and scored the winning goal to take them into the semi-finals - 1:2.

ecommerce_cup_08.png

They then saw off a very physical Seko side before beating MetaPack in the final match of the tournament. The eCommerce Cup was awarded to champions by Chris Dawson, the man who founded Tamebay and played a major role in making this eCommerce Tournament happen. 

Patrick Munden, Head of Seller Communications at eBay and Onur Bildik, Amazon’s UK Business Development Manager both turned up with spot prizes. They came up with their own criteria on how to rate individuals or teams, making this tournament a little bit more special. 

ecommerce_cup_09.png
Linnworks won the “Postage & Packaging / Best Dressed Player” award, one of four awards in eBay’s Detailed Soccer Ratings

As for the cup, it's already in Manchester where it will stay the year at Genie and the Geek’s office.

It was an absolutely fantastic event with a lot of entertainment and fun. Special "thank you" goes to organisers for managing the entire tournament in such a fashion. Until the next year! 

Interesting links:

Tamebay Ecommerce Cup won by Genie and the Geek

2012 Ecommerce Football Cup Spot Prizes

More pictures


London's eBay June Meetup Post Report

Published on June 21, 2012 by Linn Systems

It’s always good to see industry’s guys pulling together to discuss important topics such as benefits of multi-channel sales & inventory management systems, so thanks to everyone who attended eBay’s Meetup yesterday, hosted by iwoca.

The group was founded by Nathan O’Hanlon in 2008 and after a break has been restarted with Christoph Rieche, CEO of iwoca, committed to make this a regular event once again. 

The meeting kicked off at 6:30pm at the Blue Anchor Pub in Hammersmith, which is known for its great views on Thames River and Hammersmith Bridge.

Chris Dawson, co-founder of Tamebay, started with an overview of how to choose a multi-channel provider and shared what the different vendors have to offer. 

Then Artem Verovenko from Linnworks spent some time talking about the growth of eCommerce in UK and its contribution to UK’s GDP, stressing out the importance of becoming a multi-channel seller.

He explained, that this is a market requirement and not what once was an innovative approach. He then gave a quick live demo of Linnworks to give a better flavour of what can be achieved with a right solution in place. 

The talking part of the event ended at 7:30PM, leaving enough time to network with other eBay sellers and colleagues. 

A special thanks to Christoph, James and Alycia from iwoca (who also are our solution partners) for the beer and food which was most appreciated. 

It was also a great pleasure to see John Pemberton (our existing customer who’s also the owner of GiveMeDesignerClothes shop), Andre Kruger (our solution partner and Director of eSellerSolutions), Andy Geldman (the owner of AuctionSoftwareReview web-site) and many others! 

Last night’s event was truly a success, and we can’t wait to see you again at the next eBay Meetup! :)


Business Startup Show Post Report

Published on May 23, 2012 by Linn Systems

Linn Systems recently exhibited at the Business Startup Show, the UK’s largest event for business owners and industry experts.

With over 350 exhibitors, 250 seminars and over 10,000 visitors we were certainly kept busy. 

The stand 221, which happened to be our stand, was inundated with business owners interested in finding out more about our software, its innovative approach and about online business world in general.  

In response to our visitors’ requests, we also ran numerous demonstrations showing system’s capabilities in dealing with routine business tasks, and in particular looked at our latest LinnLive 2 Bulk Listing Tool for eBay, Amazon and Magento channels. 

Guys from iwoca, our good friends and industry partners, were amongst the exhibitors and it was also good to see Anthony Trollope from TheWholesaleForums stopping by our booth. 

All in all it was a great show! Here is a little sneak peak of the photos from the event.

Thank you for coming to see us at the show! 


We’re exhibiting at the Business Startup Show

Published on May 09, 2012 by Linn Systems

Linn Systems will be at the Business Startup show at the London ExCel Exhibition Center for the very first time on the 17th and 18th May 2012. 

The Business Startup show is the ideal event for business owners to gain real guidance and advice from industry experts. Over the two days of the show, visitors can have access to:

  • 350 exhibitors relevant to starting or expanding a business;
  • 250 Free Educational Seminars from Business experts including David Gold, James Caan, Rachel Elnaugh;
  • Advice from the experts including Google, Amazon, Saatchi & Saatchi & The London Stock Exchange. 

Linn Systems will be present on stand 221, so if you’re an online business owner looking to take the routine tasks out of online selling, then we would love to see you there! 

For your FREE tickets, as well as for a glossy showguide visit: https://tickets.prysmgroup.co.uk/bstartup/48/

 

 

 


LinnLive 2 is now released in private BETA mode!

Published on April 18, 2012 by Linn Systems

Hold onto your seats, folks. The bulk listing creation and management revolution is here. The most awaited LinnLive 2 listing tool has finally arrived and is now released as a special private BETA. 

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There are three major improvements that will totally revolutionise the way you list your products on marketplaces, and those are:

- LinnLive 2 allows you to list your most complex multi-variation listings on Amazon in bulk.

- The same applies for eBay listings.

- And, as you rightly guessed, for Magento listings

It is a very much stable version of LinnLive 2 and the only reason it’s released as BETA is to help us capture any missing functionality or bugs. 

To apply for your own BETA testing account, please send the following information to support@linnsystems.com

1) Your registered e-mail address

2) Number of channels used (including source names, i.e. Amazon, eBay) 

3) Approximate number of inventory items

Important: Remember, that only Linnworks Anywhere users can apply for LinnLive’s BETA testing account. 

All found issues need to be submitted to our support ticket system. 

For documentation links, or for any further information about LinnLive 2, please click here.


Buy.com integration is released in production!

Published on April 12, 2012 by Linn Systems

Another selling marketplace has been added to the list of channels we integrate with. This time round it is Buy.com, the internet superstore with millions of products in categories ranging from computer hardware and software to electronics, cellular, books, movies, music, sporting goods and more. 

Buy.com’s main benefits are: 

- Great selling and buying experience

- Low prices and great deals

- Much improved customer service since Rakuten’s acquirement

- Safe and secure web-site and payment handling process

- Buy.com was named one of the Top 100 web-sites in 2009 by Internet Retailer.

To learn more about Buy.com integration with Linnworks, please refer to our documentation here


BigCommerce Integration is now released!

Published on March 13, 2012 by Linn Systems

We are delighted to launch the long awaited integration with BigCommerce – award winning ecommerce software solution for online sellers. 

Without a doubt, today’s release is by far the most requested integration module during the last months, so we decided to let the voice of the customer speak and implemented the integration with a well-recommended BigCommerce cart.

The integration module finally passed alpha and beta-testing stages earlier this week and is now fully released in production. 

BigCommerce Integration allows the system to:

  • Automatically download new orders from BigCommerce
  • Mark items as despatched on BigCommerce
  • Send out confirmation e-mails to BigCommerce registered e-mail addresses
  • Submit order shipping information back to BigCommerce once an order is processed
  • Automatically adjust inventory levels, including variations/child items

To integrate your BigCommerce cart with Linnworks, please click here


Generic Website Integration

Published on March 06, 2012 by Linn Systems

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The new Generic website integration module is released. The major improvements in the generic integration are - ease of deployment, features like Inventory Mapping, Shipping Service mapping and payment method mapping. We have also introduced multiple order notes, order item options and discounts in the scripts.

The new integration module also enables you to run extensive tests on the scripts and has an easy to use query editor to allow you to quickly and conveniently make changes to the existing generic scripts or develop your own.

Bespoke website integration is also very easy. The query designer tells you which columns the integration module requires in the query and even lets you run sample preview to ensure you are pulling and pushing the correct data.

Here are some of the website carts we already have generic integration scripts for: X-CART, Interspire, ZenCart, Opencart, Cubecart, osCommerce, creLoaded, Prestashop, Ubercart, Wordpress, Virtuemart, JSHOP, Eurocart, CSCart, ClickCartPro, ClickCart.

Needless to say, you can always create your own integration script very easily.


Linnworks partners with Tradebox

Published on March 05, 2012 by Linn Systems

We are delighted to announce our official partnership with Tradebox – a unique accounting plug-in solution for online sellers wishing to impost financial control over their online trading activities. 

Designed as middleware, Tradebox acts as an automated bookkeeping tool, importing completed orders from Linnworks and creating all of the financial entries required in Sage Instant or Sage 50 to account for your online sales. 

Both integration methods had gone through Alpha and Beta testing phases and are now fully released into production.  

Download Installation and Setup Guide


Post Metapack Conference Update

Published on March 02, 2012 by Linn Systems

Metapack Conference yesterday was a great show, and it’s always great to see the industry pulling together and driving delivery forward.  Here are couple of pictures to sum up our conference day:

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Just in case you missed it, there is still a chance to come and see us at the Business Startup & The Great British Business Show @ Excel May 17th & 18th 2012. 


Linn Systems are sponsoring Metapack Home Delivery Conference

Published on February 06, 2012 by Linn Systems

Linn Systems are excited to be sponsoring Metapack second annual Home Delivery Conference, taking place on Thursday 1st of March 2012 at the Victoria Park Plaza Hotel, London.

It promises to be an essential event for anyone interested in the problems of (and solutions to) fulfilling online sales. It is free for retailers to attend, so please find out more by clicking here.

Additionally, we are pleased to be able to offer an exclusive, money-saving deal for all Linnworks clients who sign up to use MetaPack’s award-winning delivery management system. 

Click here for details


Training Session Booking System is now LIVE

Published on January 26, 2012 by Linn Systems

We are glad to announce that we have released online training and support session booking system. This enables Anywhere Trial, Standard, Professional and Enterprise users to book most convenient training session slots directly from their account management system. The system came about from a very high demand for training sessions by new and existing users. This is only one of many steps we are taking to improve our customer support and easiness of using our services. Complete overhaul of support ticket system is coming next.

You can access the training session booking system by openning Help & Support section on our web-site and choosing "Book 1 Hr Training Session" option. 

 Training booking system

Changes to the support system

Published on December 24, 2011 by Linn Systems

We are glad to announce that we have upgraded our account management and support ticket system. Both support and account management is now residing within a single linnworks.com site.


By logging in to the acc.linnworks.com you will now be presented with updated account management system and support system on a single page.

From here you can view all your open and unread tickets, raise new support issues and generally manage your linnworks account. 

Over the course of the next 3 month we will be making significant improvements to the support system.

The aim is streamline the support process, separate bug reporting from technical and general support queries and most importantly to provide accurate indication about the timing of a response.

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EPOS System is now released!

Published on December 22, 2011 by Linn Systems

We're excited to announce the release of our new and improved EPOS system! As with other developments it is extremely universal meaning that it can easily be tailored and used by businesses across the world and in many EPOS environments. 

For further information, preview and features please refer to our documentation links below:

EPOS Documentation

EPOS Feature Buttons

EPOS Settings

EPOS System Preview


Christmas Contest

Published on December 12, 2011 by Linn Systems

Celebrate your Christmas with Linn Systems and win awesome prizes!

It's good old contest time! Get more social with us on Facebook and enter the draw to win 2 x Linnworks Anywhere (12 Month FREE Subscription) licenses and 5 x £50 Amazon Gift Cards!

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On Friday, 23rd of December 2011 we will be giving away prizes to 7 lucky winners. The winners will also be listed on our web-site :)

Learn how to enter the Linnworks Contest

Linnworks Christmas Contest Winners Revealed!

Click here to find out more


Scripting in Linnworks

Published on October 31, 2011 by Linn Systems

Scripting in Linnworks allows you to inject your own automation behaviour into the system. In another words you can write your own little programs which are executed during the synchronization. The script can amend an order, add new items, send emails, split orders, create Purchase orders automatically and many other things. The script is very much like a macro – an order script will run for every new or processed order on the system and gives you direct access to all properties of an order.

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Scripts are designed to automate part of your business process, here just some of the things the order script can be used

  • Allocate shipping method to an order based on a set of rules or maybe a cheapest shipping service available for the destination.
  • Recalculate Unites States state tax for an order in a particular way.
  • Add automated notes to an order based on some conditions.
  • Allocate an order to a folder.
  • Allocate an order to a fulfilment center based on a set of conditions
  • Email an order to a drop shipper as a single email.
  • Split an order in a specific way – that is not supported by generic splitting functionality.
  • Add or remote certain items from an order

In addition to Order scripting you can have generic macro script which runs a batch job everytime you synchronize.

Here are some examples of what Macro Script can be used for

  • Email Feedback request to a customer after certain number of days since posting an order
  • Email personalized marketing material to previous customers asynchronously.
  • Export and Import orders to and from external systems.
  • Interfacing with external systems for whatever purpose.
  • Raise and email/submit purchase orders to suppliers.
  • Implement System notifications, i.e. send yourself an email of low stock, stock you need to reorder, late deliveries
  • Implement your own automated import routines from CSV, XML or a webservices.
  • Plugin custom channel integration module
  • Generally – any sort of automatic task

More detailed documentation about Order Scripting

More detailed documentation about Macro Scripting


Amazon FBA and communication with Fulfilment and Drop ship

Published on September 19, 2011 by Linn Systems

One of the biggest showstoppers when an online merchant considers using fulfilment services by third party company is integration with the fulfilment company. Basically how on earth do you feed order information and keep track of your stock levels in the fulfilment warehouse. Of course many decent fulfilment centers will provide the merchant with some sort of backoffice system where you can enter order information and look at your stock levels, however it is rather manual process and stands useful up to a certain point.

The use of fulfilment services has been growing in the recent years. The costs of the service is falling, fulfilment centers become more efficient and smarter when it comes to storage, picking and shipping. And most importantly they take away the headache of actually fulfilling the orders.

 

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We understand the need for seamless integration with fulfilment centers, so we now have a module that makes it possible. Amazon FBA integration is as simple as ticking a box. Integration with the fulfilment center itself is also simple – configure 3 flat files and you are done.

The automation module can raise new orders on Amazon FBA or a fulfilment center, keep track of existing order status, update shipping information and synchronize stock levels with the fulfilment warehouse and Fulfilment By Amazon.

Links to documentation:


Amazon Bulk Lister has arrived!

Published on September 08, 2011 by Linn Systems

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We’re excited to announce the full release of Amazon Bulk Lister, which can now be accessed via the following link:

http://lister.linnlive.com

The utility is a web-based application available to everyone – whether you are a subscribed Linnworks customer or not, you can get it completely free of charge!

Key Features

  • Import CSV file with EAN, UPC numbers
  • List by looking up by EAN/UPC in bulk
  • Create new product on Amazon from CSV file
  • Validate and verify product creation
  • Get all unlisted products from Linnworks Anywhere database and submit them to Amazon
  • and much more!

 


Hitmeister.de is now added to the list of integrated marketplaces!

Published on September 06, 2011 by Linn Systems

Hitmeister_Logo.jpg

Meet the new channel: Hitmeister.de

We are glad to announce the release of our latest integration with Hitmeister.de, the most popular marketplace in Germany.

Hitmeister.de is a marketplace for media products and consumer electronics, where small and medium-sized sellers can integrate their shops to sell listed products to consumers, via all forms of online marketing.

The main benefit of Hitmeister is that it does not charge listings fees thus only relying on final-value fees.

All in all, we believe such integration will not only be useful for our German customers but also for those sellers who are looking to enhance their online presence even further, especially  in media and electronics sectors!

 

 

 

 

 

 


Linnworks/Linnlive API has legs

Published on August 25, 2011 by Linn Systems

Linnworks has an API (Application Programming Interface). The API is available to Linnworks Anywhere Standard users or higher (and Entry for solution partner referred customers)

About API

The idea is to expose all the functionality available in Linnworks through API webservice, however it is a gradual process and will be developed based on requests we get for certain functionality to be exposed.

See LinnLive documentation

Full upto date WSDL is available as well.

We have sample test application in C# .Net 2.0 as well. PHP sample code will follow later this year.

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How to get your API token

You can generate API token from your account management at https://acc.linnworks.com.


A token is not just a password that grants access to your system via API it is also a set of instructions for API server which includes set of permissions the application that is using a token can perform. For example a common use would be to expose the system to third party fulfillment warehouse and only expose orders with certain properties (i.s. assigned to a specific order folder or contains specific order items etc).

A token must be supplied with request. Token is like a password for the system so be careful who it give this token to.

Commerical applications

Linnworks now has over 2000 users, and the community continues to grows very rapidly. You are more than welcome to develope a commercial application for Linnworks and we will help to promote it to existing customer base. If you have a good idea and capable of utilizing the API - there are quite a few juicy opportunities to make a pile of dosh out of it as well :)


Amazon Unified Accounts are fully supported

Published on July 21, 2011 by Linn Systems

Amazon has introduced unified European accounts. This means that you can sell on all European marketplaces (UK, Germany, France and Italy) from a single seller central account. You should be able to switch between different marketplaces in your Amazon Seller Central account.

 

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Linnworks has full support for unified Amazon accounts as long as you have switched to webservices. You can download orders from all accounts, update shipping information, update inventory levels and synchronize inventory across all marketplaces automatically, as well as list products and run Amazon repricing tool for all accounts.

For all intents and purposes Linnworks treats different marketplaces under the same unified account as different channels. This allows you to separate stock that goes to different marketplaces and identify which source a specific order came from.

Please see documentation on how to integrate different Amazon marketplaces in unified account.


Linnworks is ready for Amazon Italy

Published on July 19, 2011 by Linn Systems

Amazon has recently launched Amazon Italy site and opened the site for marketplace sellers. We have now tested Linnworks under Amazon Italy account and happy to confirm the integration with Amazon Italy works flawlessly.

Sellers can register their account and start listing products in the categories Consumer Electronics, Software & Video Games.

Adding Amazon Italy account to Linnworks is as simple as creating another integrated channel. The integration supports Order Management, Inventory Control, Stock updates, listing and repricing functionality.

And of course, Linnworks is awesome enough to deal with Amazon.it out-of-the-box.