Each order may contains multiple order notes. Some external notes will be populated automatically from external source, such as PayPal payment note or Amazon giftwrap message. You can enter and delete the order notes manually.
An order with a note will be flagged on the open orders screen with a note icon. To review the notes or enter a new ones double click the yellow note icon.
To enter a new note:
click Add New
Type the text of the note
Click Save button on the note itself
and then click Save button on the Order Notes form
To edit existing note:
Click on the Edit button on the note (pen icon)
The text will be become editable
Make changes
Click on the Save button on the note itself
Click on the Save button on the Order Notes form to apply all changes
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