The open orders and Process order screen have a number of options to enhance or simplify the order fulfillment process to better suit your business. Here we will explain the switches and options available to you to configure the out-of-box setting.
To access configuration option go to Settings > Order Book Config. The configuration settings for order management is divided into two,
Order Book configuration – where you specify how the open order book will behave and what information it will be displaying
Order Processing – switches and options for configuring rules and settings for order processing operation and Process Order screen
Display Product Pictures in Order Book – the order book can be configured to show product pictures in the open orders screen. When the system is configured to display the product images, the list will be made to contain sufficient space for each image, therefore when an image doesn’t exists a white space will be drawn. (if you have integrated Linnworks with eBay you can configure the system to download product images directly from the listing automatically, otherwise you need to add images in to the product in Inventory Control > Stock Items screen)
Show order id – Order Id column will be added to the Open orders screen.
Use Times Orders – timed order is a additional functionality in Linnworks which allows you to schedule some orders to be added to the system after specific date. By setting this option you tell the system that you will be using this functionality and the Synchronization should check for Timed Orders whenever you synchronizing.
Show Postal Service Filter – places an additional filter on the open order screen that allows you to filter orders by shipping method (postal service)
Print invoice automatically when new order comes in – the invoice will be sent to the printer whenever new order is added to the system. After synchronization all new orders will be printed automatically.
Order Processing settings:
Product Picture(s) In Order Processing screen - when set the Process Order screen will display a product picture on each line. User can click on the image to view full size image.
Process Only Paid Orders – set the system to only allow user to process Paid orders. If unpaid order is being process the user won’t be able to click Process button and the error message will be displayed at the top of the screen.
Do not process order if any of the items unlinked – this option prevent the user from processing any orders contained unlinked order items (products that are not linked to your inventory)
Allow order details editing on order processing screen – user will be able to edit order details and save changes directly in Order Process screen. This option will add new Edit button to the Process Order screen. All the locked fields can be unlocked by clicking this button, making changes and saving the data.
Allow Add/Remove items from Order Process screen – in addition to changing order details the user will be able to make ad-hoc changes to the order – Add/Remove order items from it.
Spacebar will act as Process Button on Order Processing screen – the user will be able to hit spacebar key on the keyboard in Order Process screen to mark the order as processed.
Print/Generate Shipping label when order process screen is opened – whenever the user enters the Order Process screen the shipping (postage) label will be generated or printed automatically. It is very useful functionality when you are using Royal Mail Despatch Express or Endicia DAZzle to print postage labels and stamps. Tracking number will automatically be recorded in the system.
Print Invoice automatically when order processing screen is opened - whenever the user enters the Order Process screen – the invoice will be sent to the printer automatically.
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