Magento Integration - Order Management and Inventory Control

Magento is a very popular, and most likely the best open source e-commerce platform available today. The web store platform features rich cart functionality, strong backend processing and generally very good customer buying experience. Linnworks can integrate directly with multiple Magento stores allowing you to bring eBay, Amazon and Magento orders and inventory levels into one centralized management environment. At the click of a button all orders from all selling channels will be brought into Linnworks Order Management and Stock control and all inventory levels synchronized and updated across all venues The integration with Magento ecommerce online shop with Linnworks takes full advantage of Magento Core API and take about 5 minutes to set up. Having linnworks integrated with Magento will achieve the following.

• All new orders will be downloaded to Linnworks automatically with all the customer details

• All order items will automatically be matched to your inventory and if the item doesn't exist it will be created with initial stock level equals 0.

• Once the order is processed in Linnworks (shipped) the system will update Magento site to reflect invoice printed and order shipped status.

• Any shipping tracking numbers, if any exists, will be submitted to Magento as well.

• All inventory levels will be updated to match stock levels in Linnworks

• Any open orders will be taken into account when updating the stock levels on Magento to make sure you don't oversell through the website if the item is sold on Amazon or eBay (or any other platform)

• Any configurable products in Magento will be broken down to component simple products, so that the inventory level matches the exact type of products. i.e. if you have 5 (multiple types) sizes of shoes configured as configurable product on Magento, Linnworks will download the exact size selected by customer. Typically this means you have to have 5 stock levels for each of the sizes.

Setting up the Magento integration

To set up the integration you will need to create API user in Magento (this is not an admin user for the Magento backend, but rather a login name for Linnworks to use in order to access Magento's object model to be able to work with it). The steps below describe how to set up API user in Magento and grant necessary permissions for this API user.

Once the API user and it's role is set up on Magento site you will need to enter this details in Linnworks.

Useful notes:

• You can have unlimited number of Magento sites integrated

• You can enable/disable the site integration by clicking red/green dot on the Magento Integration Sites window

• To edit the details of the website integration double click on the record

• Do not create two integration records for the same site – it will be very confusing

• To match postage service selected on Magento checkout to Linnworks postage services add tag of the postage service selected into Linnworks postage service tag field

  For example if you want to match Flat Rate – Fixed service to for example Standard Shipping Method service in Linnworks. Go to Settings > Shipping
  Management > Postal Services and in Standard Shipping Method tag column enter flatrate_flatrate Or alternatively create new shipping service record in Linnworks with exactly the same name as in Magento. For example Flat Rate – Fixed

GOTO

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