Linnworks Order Management - Magento Integration - Order Management and Inventory Control

Magento Integration - Order Management and Inventory Control

Magento is a very popular, and most likely the best open source e-commerce platform available today. The web store platform features rich cart functionality, strong backend processing and generally very good customer buying experience. Linnworks can integrate directly with multiple Magento stores allowing you to bring eBay, Amazon and Magento orders and inventory levels into one centralized management environment. At the click of a button all orders from all selling channels will be brought into Linnworks Order Management and Stock control and all inventory levels synchronized and updated across all venues

The integration with Magento ecommerce online shop with Linnworks takes full advantage of Magento Core API and take about 5 minutes to set up. Having linnworks integrated with Magento will achieve the following.

All new orders will be downloaded to Linnworks automatically with all the customer details
All order items will automatically be matched to your inventory and if the item doesn't exist it will be created with initial stock level equals 0.
Once the order is processed in Linnworks (shipped) the system will update Magento site to reflect invoice printed and order shipped status.
Any shipping tracking numbers, if any exists, will be submitted to Magento as well.
All inventory levels will be updated to match stock levels in Linnworks
Any open orders will be taken into account when updating the stock levels on Magento to make sure you don't oversell through the website if the item is sold on Amazon or eBay (or any other platform)
Any configurable products in Magento will be broken down to component simple products, so that the inventory level matches the exact type of products. i.e. if you have 5 (multiple types) sizes of shoes configured as configurable product on Magento, Linnworks will download the exact size selected by customer. Typically this means you have to have 5 stock levels for each of the sizes.

Setting up the Magento integration

To set up the integration you will need to create API user in Magento (this is not an admin user for the Magento backend, but rather a login name for Linnworks to use in order to access Magento's object model to be able to work with it). The steps below describe how to set up API user in Magento and grant necessary permissions for this API user.

1) Login to your Magento shop backend

2) Go to System tab > Web Services > Users

3) Create new user. Remember its user name and API key. API key is effectively a password for the user

4) Once the user is created you will need to create a Role to which you can assign the user. The role contains all permissions the API users will have. Go to Systems > Web Services > Roles

5) Create new Role, give it a name Linnworks

6) Select newly created Role and Click on Role Resources on the right hand side of the screen

7) Select All Resources from the drop down box or set each permission individually

8) Save the Roles Resource configuration

9) Go back to the API user you have created previously ( System > Web Services > Users)

10) Select the user and click Roles

11) Select the Linnworks Role and save the settings

Once the API user and it's role is set up on Magento site you will need to enter this details in Linnworks.

1) Go to Settings > Automation > Order Books > Magento

2) Click Add New Site

3) Enter the URL of your Magento site URL, API user name, API key.

4) Click Test button to test the integration access

Useful notes:

You can have unlimited number of Magento sites integrated
You can enable/disable the site integration by clicking red/green dot on the Magento Integration Sites window
To edit the details of the website integration double click on the record
Do not create two integration records for the same site – it will be very confusing
To match postage service selected on Magento checkout to Linnworks postage services add tag of the postage service selected into Linnworks postage service tag field
For example if you want to match Flat Rate – Fixed service to for example Standard Shipping Method service in Linnworks. Go to Settings > Shipping
Management > Postal Services and in Standard Shipping Method tag column enter flatrate_flatrate Or alternatively create new shipping service record in Linnworks with exactly the same name as in Magento. For example Flat Rate – Fixed

GOTO

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