Linnworks Documentation

Linnworks Order Management and Stock Control is fairly straight forward system to work with once you get the basics. We are publishing this documentation into the public domain in the faith that it will highlight some functionality in the system you might not know about and generally walk you through the system and briefly show how things work. Of course we are not expecting you to read it from start to finish to understand how to work with the system, but it's nice to know there is a place where you can find some selfhelp.

Installation

• Installation Guide
• Installing over the LAN or Internet for Multiuser
  
  

Integration / Automation

• Selling Channels Integration (eBay/PayPal, Amazon and PlayTrade)
  • eBay/PayPal order book integratio
  • Amazon Integration (Seller Central)
  • PlayTrade Integration
• Website integration
  • Integrating Your Website Cart (osCommerce, ZenCart, CreLoaded, X-cart, CubeCart and any other PHP+MySQL sites)
  • Magento based website Order Management and Stock Control integration
  • AspDotNetStoreFront based website integration for Order Management and Inventory Control
• Automation features
  • eBay Product Picture module
  • E-mail notification automation
  • eBay Inventory Synchronization - end listing, revise quantity and relist
  • Macros Programming
  • Importing Data (Orders Stock etc)
  • Exporting (Extracting) Data
  • Expressions in Linnworks
  • Export open orders into a CSV file manually (Ad-hoc)
• Shipping management and integration with carriers
  • Royal Mail Despatch Express integration
  • UPS, FedEx, CanadaPost integration - label printing and qoutes via WayToShip service

User Guides

• Configuration
  • Changing, customizing order invoices and other printing templates
  • User Management - Permissions and multiuser access
• Working with Orders
  • Order Management in Linnworks - Overview and basics
  • Open Orders - New Orders
  • Order Processing methods - ways to fulfill order
  • Customization Options explained
  • Finding processed orders
  • Create New Order (direct orders)
  • Edit Order details (change address, mark as paid, add remove/order items)
  • View order and transaction details
  • Order Resend and Order Returns
  • Post Sale – Booking order items for Return or Exchange
  • Order Notes
  • Order Audit Trail
  • Order Pick List
  • Managing order fulfilled by drop ship supplier (drop shipper)
  • Export open orders into a CSV file manually (Ad-hoc)
  • Order Tax Calculation
• Inventory Management (Inventory/Stock Control)
  • Managing Inventory - Add, Edit and delete stock items
  • Stock Item Compositions (bundles and packs)
  • Managing stock in multiple locations
    
  • Stock Levels and Values - Stock Control
  • Stock In - booking arriving stock into the system
  • Stock Count
  • Not Tracked
  • Scrap Item
  • Reorder Low Stock
  • Working with Purchase Orders in Linnworks Order Management
  • Stock level indicators
  • Keeping track of non-stocked items
  • Reporting - Inventory Dashboard
  • Reviewing History of Stock Level Change
  • Stock Consumption dashboard
  • Low Stock Dashboard
  • Linking Products to listings on selling channels (Amazon, eBay and others)
  
  
• Postage/Shipping Management
  • Postage Label designer (Generaic address label printing template, Royal Mail PPI)
  • Postal Service Settings and New postal service
  • Tracking Number Required
  • Packaging groups and Packaging assignment
    

Tools

• Backing up the database
  

GOTO

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Popular topics

eBay Inventory Synchronization - end listing, revise quantity and relist Managing orders fulfilled by drop ship supplier E-mail notifications automation Importing data from outside Address Label designer Royal Mail Despatch Express automation Cart integration (osCommerce, ZenCart, X-Cart, CubeCart etc) Magento Order Management and Stock Control Linnworks Integration eBay Inventory - ending listing, relisting and revising listing automatically