Picnics4fun Success Story

Company: K&G Trading Ltd Web-site: www.picnics4fun.com Retail Specialization: Leisure

Company Overview

Picnics4fun specialises in Leisure business and provides a wide range of picnic backpacks, picnics rugs, cooler bags, camping tables and picnic tables. The company is a progressing UK-registered business, based in the North West of England and located amidst some of England’s finest scenic touring establishments.

Picnics4fun prioritise their customer’s satisfaction by offering instant and efficient services to every individual customer.

Situation Or Problem To Be Resolved

Picnics4fun wanted to expand their business to main marketplaces such as eBay and Amazon. As postage and shipping management started to consume more and more time, they needed an automated solution to speed up these key aspects of daily routine.

Another area Picnics4fun was planning to benefit from was an automatic e-mail notification for all despatched orders.

Solution

Linnworks Order Management sytem provided Picnics4fun business experience with following improvements:

- Complete integration across eBay and Amazon;
- All customer information stored in one place;
- Versatile postage management system;
- Processing postage labels & invoices dropped from 5 hours to 1 hour as maximum;
- Reduced labour wages;
- E-mail notifications with despatched order information is now sent automatically;

Why Linnworks?

Linn Systems team carefully listened to the company’s requirements and provided it with Linnworks Anywhere solution. Implementation of the system was effective and straightforward, resulting in immediate improvements in pursuit of company’s targets and goals. The company now has a complete system, fully integrated across all selling venues, with a new, more effective way of dealing with workflow such as processing orders, printing labels, invoices and e-mail notifications.

Picnics4fun got more time and resources to concentrate on much more important aspects, such as increasing inventory by constantly adding new products, as well investing more time in import, retail and sales.

Going Forward With Linnworks

Kevin Moxham, Picnics4fun director believes that Linnworks should have a live demo system with pre-uploaded products and pre-configured integrations, where all potential customers can log in, see how the system works, change, add or delete orders and learn easy yet effective ways of managing it.

This would result in a better understanding of the system and would be great exercise for any potential or existing client.